Privacy Policy
1. Introduction
Metro Pest Control respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard personal information obtained through this website.
By using this website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide when contacting us through the website, including:
• Name
• Email address
• Phone number
• Location or suburb
• Details about your pest control enquiry
This information is collected when you complete forms on our website or contact us directly.
3. How We Use Your Information
The information collected may be used to:
• Respond to enquiries and service requests
• Provide pest control services and quotations
• Communicate with you regarding your enquiry
• Improve our website and services
Metro Pest Control will only use personal information for legitimate business purposes related to the services we provide.
4. Protection of Personal Information
Metro Pest Control takes reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.
Personal information collected through the website is treated confidentially and is not shared with unauthorised third parties.
5. Sharing of Information
Metro Pest Control does not sell, rent, or trade personal information collected through this website.
Information may only be shared where necessary to:
• Provide services requested by the client
• Comply with legal obligations
• Protect the rights or safety of Metro Pest Control
6. Cookies and Website Data
This website may use cookies or analytics tools to understand how visitors interact with the website and to improve user experience.
These technologies collect non-personal information such as browser type, pages visited, and time spent on the website.
7. Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
• Request access to personal information held about you
• Request correction or deletion of personal information
• Object to the processing of personal information
Requests may be submitted using the contact details below.
8. Updates to This Policy
Metro Pest Control may update this Privacy Policy from time to time. Any changes will be published on this page.
9. Contact Information
If you have any questions regarding this Privacy Policy or how personal information is handled, please contact:
Metro Pest Control
Durban, KwaZulu-Natal
Email: info@metropest.co.za
Phone: +27 61 246 7820